Information about Certificates：Keio University Student Website

Information about Certificates

*Please refer to the "Certificates for Alumni" if a Keio Alumni.**

Notification (Last Updated: April 25, 2025)

April 1, 2025：Certificates that cannot be issued via the Certificate Issuance Service can now be applied for through K-Support (except for some certificates). For details, please click here.
December 13, 2022：Online delivery of electronic certificates (PDFs) has been available. For details, please click here.
December 13, 2022：Japanese-English switching functions is added to the Certificate Issuance Service. For details, please click here.
March 11, 2022：From March 18, 2022, application and issuance of Student Commuter Certificates required for the purchase of a student commuter pass from Certificate Issuance Services will be available. For details, please click here.
September 3, 2021：Due to replacement of on-campus certificate issuing machines, the flow of issuance of certificates has been changed. For details, please click here.

Notice of system maintenance

Maintenance is scheduled during the following period. *Endtime is tentative.
・2:00 a.m. - 5:00 a.m. on Saturday, May 31, 2025
・9:00 a.m. - 12:00 p.m. on Thursday, June 5, 2025
・3:00 a.m. - 6:00 a.m. on Monday, June 9, 2025

◆Effects of maintenance◆

You cannot log in to the Certificate Issuance Service and cannot apply for certificates and Student Travel Fare Discount Certificates (Gakuwari) .
Even if you pay the issuance fee at a convenience store etc. during the maintenance period, you will not be notified immediately of the information required to print certificates. It is recommended that you complete the payment before the maintenance period.
If the certificate issuance fee has already been paid before maintenance period, you can print certificates at convenience stores (within 7 days of application).
During the maintenance period above, you will not able to print out certificates at on-campus certificate issuing machines.

※The service will be temporarily unavailable in late September and from late March to early April due to maintenance. The specific schedule will be announced on K-Support News.

Information about Issuing Certificates

Current students can issue certificates at:
・Certificate issuing machines on each campus
・Convenience stores nationwide (FamilyMart, Lawson, Seven-Eleven [listed in alphabetical order])
・Online delivery of electronic certificates (PDFs)
To use this service, you need to apply in advance from the Certificate Issuance Service.
Some certificates or certificates need to be securely seadled (issued in a sealed envelope) cannot be issued using certificate issuing machines, at convenience stores, or by delivery online as an electronic certificate (PDF). Before issuing a certificate, Please check the "Notes on Issuance of certificates."

Procedure for issuing of certificates （On-campus printing / Convenience stores）

Log in to the Certificate Issuance Service
*You can change the language to English on the screen. Click here for instructions.

Select a printing location
（On-campus printing or Convenience store）
*Please check here for instructions on online delivery of electronic certificates (PDFs).

On-campus printing

Select the type and number of certificates

Select a payment method

Advance payment	Credit cards
	Convenience stores (cash payment)
	Other forms of electronic money, etc.（DoCoMo Payment, Softbank Payment, LINE Pay, PayPay, Apple Pay）
Payment at the time of issuance	Transportation IC cards *Card type only

Payment at the time of issuance

Print reservation number is reported by e-mail.

Enter the print reservaton number at the certificate issuing machine.

Payment of fees

Print certificates
（within 7 days of application）

Advence payment

Payment of fees

Print reservation number is reported by e-mail.

Enter the print reservation number at the certificate issuing machine

Print certificates
（within 7 days of application）

Convenience stores

Select the type and number of certificates
（Student Travel Fare Discount Certificates (GAKUWARI) can be issued only at on-campus printing.）

Select a convenience store for printing certificates
（FamilyMart, Lawson, Seven-Eleven）

Select a payment method

Advance payment	Credit cards
	Convenience stores (cash payment)
	Other forms of electronic money, etc.（DoCoMo Payment, Softbank Payment, LINE Pay, PayPay, Apple Pay）

Payment of fees

Printing information is reported by e-mail
（For Seven-Eleven, "Print reservaton number", For FamilyMart and Lawson,"User number"）

Enter "Printing reservation number" or "User number" at the multi-function copy machine in convenience stores.

Print certificates
（within 7 days of application）

Notes on Issuance of Certificates

About issuance of certificates

If certificates need to be securely sealed (issued in a sealed envelope), make a request by going to K-Support and following the links for Applications → Issuance of Certificates (Strictly Sealed Certificates, Special Certificates, etc.). Certificates that have already been issued cannot be securely sealed later.
Student Travel Fare Discount Certificates (Gakuwari) cannot be issued at convenience stores or by online delivery as an electronic certificate (PDF) . Please use the certificate issuing machines.
Certificates issued through this service are printed using digital watermark (POPITA technology) to prevent forgery. Copies of these certificates cannot be used.
*POPITA is a registered trademark of NTT Advanced Technology Corporation.
Certificates issued using digital watermark (POPITA) are not accepted by the Ministry of Foreign Affairs (ministry and diplomatic missions overseas). If you will submit certificates to the Ministry of Foreign Affairs, make a request by going to K-Support and following the links for Applications → Issuance of Certificates (Strictly Sealed Certificates, Special Certificates, etc.).
For details on whether or not a certificate can be issued depending on the output destination, please see the following.
Certificates that Can Be Issued via the Certificate Issuance Service
Certificates that Cannot Be Issued via the Certificate Issuance Service

About certificate issuance fee

Please be aware that certificate issuance fees, etc., for which payment has already been completed cannot be refunded.

Who cannot issue certificates?

No certificates can be issued if tuition has not been paid by the previous semester. Additionally, it may take a few days before certificates can be issued after any outstanding payments have been settled.

Issuance at the Certificate Issuing Machines

Certificates can be issued at any Certificate Issuing Machine, regardless of affiliated campus.
*Entry of students affiliated to other campuses is restricted on some campuses. For details, please check the "Office/Campus facilities" for each campus.

MitaHiyoshiShinanomachiYagami
Shiba KyoritsuShonan Fujisawa(Main Bldg.)

The schedule that certificate issuing machines are not available will be announced on K-Support News.
Before applying for a certificate, Please check the "Notes on Issuance of certificates" in advance.

How to issue certificates

If you use the certificate issuance service for the first time, please make sure to check the User Guide for Certificate Issuance Service.

Login

Please use this service via the below login site (keio.jp authentication required):

Certificate Issuance Service login site （for current students）

Certificate issuance service login manual (for current students)

Application and issuance

＊Before applying for a certificate, Please check the "Notes on Issuance of certificates" in advance.

Log in to the Certificate Issuance Service
Register your email address (for first Login)
Select the "On-campus printing" as a printing location
Select the type and number of certificates
Select a Payment Method
Payment of fees (If you choose to pay in advance. For those who choose to pay at the time of certificate issuance (transportation IC cards), pay in step 9.)
Printing information is reported by email.
Enter print reservation number at the certificate issuing machine
Payment of fees (If you choose to pay at the time of certificate issuance (transportation IC cards).)
Print certificates (within 7 days of application)

Operating hours and locations

Certificate Issuing Machines may be temporarily out of service due to maintenance or repair work. Students should allow for ample time in making the necessary arrangements to obtain required certificates, and should also take careful note of usage periods and the number of certificates they will require.
Please notify the Academic Affairs Office during office hours in the case of any mechanical failure occurring while operating the Certificate Issuing Machines.

<Dates of service suspension>
※Please make sure to check the "Academic Calendar".

Saturdays and Public Holidays in case that classes or regular examinations have been scheduled
Sundays
School Holidays (Founder's Birthday: January 10th)
Closed Periods (Eary to Mid-August, Late-December to Beginning of January)*
Mita Festival Period (Mid to Late-November)*
System Maintenance Periods*

*Details will be announced on the K-Support News.

Campus	Locations	How many machines	Regular Operating Hours
Mita	1F, South School Bldg.	3	Mon.-Sat. (8:45-20:00)
Hiyoshi	1F, Fourth Bldg.: Section B (By the sides of the central connecting walkway)	2	Mon.-Sat. (8:45-20:00)
Hiyoshi	2F, Collaboration Complex (In Academic Affairs Office)	1	Semester Period: Mon.-Fri. (8:45-16:45) Break Period: Mon.-Fri. (8:45-11:30 / 12:30-16:45)
Shinanomachi	1F, Koyosha (Inside Lobby)	1	Mon.-Fri. (8:45-20:00)
Yagami	1F, Sosokan (14th Bldg.) (Inside Student Lounge)	1	Mon.-Sat. (8:45-20:00)
Shiba Kyoritsu	1F, Bldg. No. 1 (Next to Administrative Office)	1	Mon.-Sat. (8:45-20:00)
Shonan Fujisawa	Main Bldg.: 1F, Alpha Bldg. (In front of Administrative Office)	1	Mon.-Sat. (9:15-20:00)

Issuance at Convenience Stores

How to issue certificates

If you are using the service for the first time, please make sure to check the User Guide for Certificate Issuance Service.

Login

Please use this service via the below login site (keio.jp authentication required):

Certificate Issuance Service login site （for current students）

Certificate Issuance Service login manual (for current students)

Application and issuance

＊Before issuing a certificate, Please check the "Notes on Issuance of certificates".

Log in to the Certificate Issuance Service
Register your email address (for first Login)
Select the "Convenience Stores" as a printing location
Select the type and number of certificates
Select a convenience store to print to (Seven-Eleven, FamilyMart, Lawson)
Select a Payment Method
Payment of fees
Printing information is reserved by email. (For Seven-Eleven, "printing reservaton number", For FamilyMart and Lawson,"user number"）
Enter "printing reservetion number" or "user number" at the multi-function copy machines in the convenience store
Print certificates

Convenience stores that can be used

Nationwide stores of FamilyMart, Lawson, Seven-Eleven (listed in alphabetical order) installed with multi-functional photocopying machines.
*Overseas stores cannot be used.

Times available

24 hours a day, 365 days a year
(excluding periods that services are suspended at the university* and maintenance hours including various commercial services)

*The service will be temporarily unavailable in late September and from late March to early April due to maintenance (Applications are not allowed. If the certificate has already been paid for, you can print it at a convenience store.). The specific schedule will be announced on the K-Support News.

Online Delivery of Electronic Certificates (PDFs)

This function is used to send a download link of an electronic certificate (PDF data of certificate) directly to an employer, overseas educational institution, etc. PDFs are delivered time-stamped and digitally signed to guarantee their authenticity.

All users are requested to confirm the following precautions before submitting an application.

Notes on applying for electronic certificates

Before utilizing this function, please send the URL for this page to the person to whom the certificate is to be sent, and obtain their approval of the details outlined in "Online delivery of electronic certificates (PDF)." (If you are sending to a Japanese educational institution, etc., please direct them here (Japanese page).)
The name of the company/organization to which certificates are to be sent, as well as the corresponding email address, must be entered at the time of application. The destination company/organization name is printed on the certificate. Certificates without this information are invalid. Only one recipient may be entered for each time you apply. If you wish to send certificates to more than one recipient, please repeat the process for each recipient.
If you are sending a digital certificate directly to WES (World Education Service), please add the Reference Number at the end of the name of applicant on the "Register submission destination" screen and send to submit@wes.org. Please check here for details.
In the case that you are submitting an application to an overseas educational institution or similar, and are asked to enter your ID (examination number) or other information, please enter this into the "Register submission destination" screen, in addition to the applicant's name. *Ex.: Applicant name: KEIO, TARO (ID: ABC123456)
If there is some reason why the digital certificate cannot be sent directly to the recipient (e.g., if the file must be uploaded as a PDF to an external system to submit it), please enter in your own email address instead into the portion of the application which asks for the recipient's email address. This will allow you (the applicant) to download the digital certificate. However, when submitting this certificate, you must keep it in its original PDF formatting. Do not combine it with other PDF files or submit a printed version of the digital certificate.
The download link for the electronic certificates is valid for 3 months from the date of application.
If you forge or modify a certificate issued by the University, you may be criminally liable for Counterfeiting of Private Documents with Seals, Alteration of Private Documents with Seals, or Unauthorized Creation of Private Electronic or Magnetic Records. In addition, currently enrolled students may be punished in accordance with Article 188 of the Undergraduate Faculty Rules and Regulations, Article 161 of the Graduate School Rules and Regulations, or Article 62 of the Graduate School of Law Rules and Regulations.

How to issue a certificate

If you are using the service for the first time, please make sure to check the User Guide for Certificate Issuance Service.

Login

Please use this service via the below login site (keio.jp authentication required):

Certificate Issuance Service login site (for current student)

Certificate Issuance Service login manual (for current students)

Application and issuance

＊Before issuing a certificate, Please check the"Notes on Issuance of certificates".

Log in to the Certificate Issuance Service
Register your email address (for first Login)
Select "Send online"
Select the certificate for which you will apply
Select payment method
Register submission information
Complete payment of issuance fee
Application complete
Applicant: The applicant will be notified of the application details by email to their registered email address.
Certificate recipient: An email will be delivered with the link to download the electronic certificate (PDF).

Confirmation of delivery status and resending

An email notification will be sent to the applicant when the company/organization to which the certificate was delivered has checked the certificate for the first time. Delivery status can be confirmed from the Certificate Issuance Service. For instructions on the procedure, please refer below.

Confirmation of delivery status

Log in to the Certificate Issuance Service
Select "Application list"
Select a certificate that has been delivered online to view the details

＊Delivery status will be displayed as follows.
・If the recipient has checked the certificate: Confirmed
・If the recipient has not checked the certificate: Unconfirmed

Resending an electronic certificate (PDF)
＊It is only possible to resend a certificate when the certificate in question has not been checked by the recipient.

Log in to the Certificate Issuance Service
Select "Application list"
Select the certificate you wish to resend and view the details
Click the "Send again" button at the bottom of the screen
Enter the email address for resending and click the "Proceed" button
＊Fields other than the email address for resending (such as the name of the recipient) cannot be changed.
Click the "Apply" button at the bottom of the screen

Times available

24 hours a day, 365 days a year
(excluding periods that services are suspended at the university* and maintenance hours including various commercial services)

*The service will be temporarily unavailable in late September and from late March to early April due to maintenance. The specific schedule will be announced on K-Support News.

How to Switch Language to English on Certificate Issuance Service

After accessing the Certificate Issuance Service, you can change the language to English from the "LANG" pull-down menu in the upper right corner on the screen.

When you first login to the Certificate Issuance Service

You can switch the language from the pull-down menu in the upper right corner of the "Email Address Registration(メールアドレス設定)" Screen displayed after logging in to keio.jp.

For the second and subsequent login

You can switch the language on the "Select printing destination(印刷先選択)" screen displayed after logging in to keio.jp.

User Guide (Please be sure to read this guide if using this service for the first time)

Persons eligible to use

Full-time degree students enrolled at undergraduate faculties, graduate schools, and in professional degree programa, and short-term international students
Students enrolled in the Japanese Language Program (JLP)

Payment methods for certificate issuance fees, etc.

Output destination	Payment method※1
On-campus certificate issuing machines	【Advance Payment】・Credit cards：VISA、Master Card、JCB、American Express、Diners Club ・Convenience stores (cash payments): FamilyMart, Lawson, Seven-Eleven ・Other forms of electronic money etc.: DoCoMo Payment, Softbank Payment, LINE Pay, PayPay, Apple Pay 【Payment at the time of issuance】・Transportation IC Cards※2
Convenience stores※3 / Online delivery as an electronic certificate (PDF)	・Credit cards：VISA、Master Card、JCB、American Express、Diners Club ・Convenience stores (cash payments): FamilyMart, Lawson, Seven-Eleven ・Other forms of electronic money etc.: DoCoMo Payment, Softbank Payment, LINE Pay, PayPay, Apple Pay

※1:You will not receive a receipt (ryoshusho) after paying for this service.

If you are paying in cash at a convenience store, you will receive a regular "receipt of payment" or "itemized receipt of purchased items."
If you select on-campus printing and paying certificate issuance fee with a Transportation IC cards, a receipt will be issued by pressing the "レシート発行（Receipt Issued)" button on the card reader after payment.

※2: Only card-type transportation IC Cards can be used. Smartphones and other non-card type transportation IC Cards cannot be used.
※3: If certificates are issued at a convenience store, printing fees of 60 yen per sheet will be incurred in addition to the certificate issuance fee.

Time limit for printing (On-campus printing or Convenience stores)

7 days from date of application
*Certificates will no longer be available to print from midnight of the 8th day. Please be aware that issuance fees will not be reimbursed.
*If making the payment at a convenience store (cash payments), please pay at the store and print certificates within 7 days of making the application.

Precautions for use of service

Issuance of certificates at convenience stores is available only at domestic stores. This service is not available at overseas stores.
If you have completed an application for the wrong number or type of certificates, irrespective of the reason, no refunds will be made for any certificate issuance fees, etc., for which payment has already been completed.
If certificates need to be securely sealed (issued in a sealed envelope), make a request by going to K-Support and following the links for Applications → Issuance of Certificates (Strictly Sealed Certificates, Special Certificates, etc.) instead of using this service. Certificates that have already been issued cannot be securely sealed later. Please also be aware that certificate issuance fees, etc., for which payment has already been completed cannot be refunded.
Certificates issued through this service are printed using digital watermark (POPITA technology) to prevent forgery. Copies of these certificates cannot be used.
*POPITA is a registered trademark of NTT Advanced Technology Corporation.
Certificates issued using digital watermark (POPITA) are not accepted by the Ministry of Foreign Affairs (ministry and diplomatic missions overseas). If you will submit certificates to the Ministry of Foreign Affairs, please make a request by going to K-Support and following the links for Applications → Issuance of Certificates (Strictly Sealed Certificates, Special Certificates, etc.).

Installation of multi-functional photocopying machines

Seven-Eleven	Multi-functional photocopy machines by FUJIFILM Business Innovation Corp. compatible with "netprint" are installed in stores. Click here for details (Only in Japanese). Some stores are not installed with multi-functional photocopying machines. Click here to search for stores (Only in Japanese).
FamilyMart Lawson	Multi-functional photocopy machines by Sharp Marketing Japan Corp. compatible with "network print service" are installed in stores. Click here for details (Only in Japanese). The network print service is not available at some convenience stores. Click here to search for stores (Only in Japanese).

Cash Payment Service at Convenience Stores

Seven-Eleven	Payments are made at the cash register using the "Payment slip number" or "Payment slip" received at the time of application. Operation instructions are available below. ・Payment method at Seven-Eleven
FamilyMart Lawson	Payments are made at the cash register using the "application tickets" that are issued by the "multimedia terminals" in stores using the "SmartPit number" received at the time of application. Operation instructions are available below. ・Payment method at FamilyMart ・Payment method at Lawson

Various inquires

Inquiries regarding payment methods and system operations (cannot log in, did not receive an e-mail, etc.)

Certificate issuance service call center (available 24 hours a day)
06-6809-4327

*Please inquire at the Academic Affairs Section on the campus to which you are affiliated concerning the content of certificates for student registration, grades, etc.

Certificates that Can Be Issued via the Certificate Issuance Service

AY 2025

Certificate	Issuance fees	Start of issuance period	Notes
01 Gakuwari (Student Travel Fare Discount Certificate; usable with all Japan Railway companies)	Free	Spring: April 1 Fall: September 22	・Available at Certificate issuing Machines only. (cannot be issued at convenience stores or by online delivery as an electronic certificate (PDF)) ・Gakuwari are valid for three months starting from the date of issuance.
02 Certificate of Annual Health Examination (Japanese language only)	300 yen	Spring: June 6 Fall: under review	[Health Center]Issuance of Certificates of Annual Health Checkup
03 Student Commuter Certificate for Issuance of Student Commuter Pass (affiliated campus) (Japanese language only)	Free	Spring: March 23 (April 1 for new students) Fall: September 22	・Available at Certificate issuing Machines or at convenience stores (cannot be issued by online delivery as an electronic certificate (PDF)) Purchasing method for Student Commuter Pass(Issuing Student Commuter Certificates)
04 - 10 Student Commuter Certificate for Issuance of Student Commuter Pass (other campus) (Japanese language only)	Free	Spring: April 8 Fall: October 1	・Available at Certificate issuing Machines or at convenience stores (cannot be issued by online delivery as an electronic certificate (PDF)) Purchasing a Student Commuter Pass for Commutes to Other Campus
11 Certificate of Enrollment	300 yen	Spring: April 1 Fall: September 22
12 Certificate of Course Registration (Japanese language only)	300 yen	Spring: May 2 Fall: October 24	If you are taking a leave of absence or studying abroad, please go to K-Support and follow the links for Applications → Issuance of Certificates (Strictly Sealed Certificates, Special Certificates, etc.) to apply.
13 Certificate of Expected Graduation (Completion)	300 yen	Spring: April 1 (students due to graduate or complete in March of the following year) Fall: September 22 (students due to graduate or complete in September of the following year)	Issued to 4th or 6th year undergraduates and 2nd year master's students only. If you are taking a leave of absence or studying abroad, please go to K-Support and follow the links for Applications → Issuance of Certificates (Strictly Sealed Certificates, Special Certificates, etc.) to apply.
14 Transcript of Academic Record	300 yen	Spring: April 1 Fall: September 22	Courses passed in the Spring Semester will be reflected on September 22. Courses passed in the Fall Semester will be reflected on April 1.（With exceptions for certain faculties/graduate schools.) About Grades for Transcripts of Academic Record
16 Certificate of Graduation (Completion)	300 yen	Graduate or complete in September: September 5 Graduate or complete in March: March 10, 2026	Certificates can be issued only students who will graduate or complete the Program. Details will be posted on K-Support News prior to the start date of issuance.
17 Transcript of Academic Record for Previously-affiliated Faculty (Undergraduate)	500 yen	Please check here.
18 Transcript of Academic Record for Previously-affiliated Faculty (Master's Program)	500 yen	Please check here.
19 Certificate of Graduation for Prior Affiliated Faculty (Undergraduate)	500 yen	Please check here.
20 Certificate of Completion for Prior Affiliated School (Master's Program)	500 yen	Please check here.

Certificates that Cannot Be Issued via the Certificate Issuance Service

Not available at convenience stores or by online delivery as an electronic certificate (PDF)

As the following certificates, etc. cannot be issued at convenience stores or by online delivery as an electronic certificate (PDF), please issue using a certificate issuing machine.

Student Travel Fare Discount Certificates (Gakuwari)

Not available at the certificate issuing machines, at convenience stores or by online delivery as an electronic certificate (PDF)

The following certificates cannot be issued from the Certificate Issuance Service. Please apply for them by the following methods.

Certificates that can be applied for through K-Support

How to apply	Log in to K-Support and follow the links for Applications → Issuance of Certificates (Strictly Sealed Certificates, Special Certificates, etc.) to apply.
Type of Certificate	Certificate issued in a sealed envelope (Japanese/English) Certificate of Course Registration (English) Certificate Attesting Pending Approval of Doctoral Degree (Japanese/English) Certificate Attesting Expected Withdrawal from Doctoral Program upon Completion of Course Requirements (Japanese/English) Certificate Attesting Completion of Course Requirements for Various Qualifying Examinations (Japanese) Application for Change of Status of Residence (For organization) , Application for Extension of Period of Stay (For organization) : For more information, please check the website of the International Center (Changing Your Status of Residence / Extension of Period of Stay). Certificates to be submitted to the Ministry of Foreign Affairs (ministry and diplomatic missions overseas) Certificate on a third party-specific form (request form) Certificate Attesting Completion of Course Requirements for Various Qualifying Examinations (Japanese) *It will take several days to issue the card and you cannot receive it on the same day.
Notes	In principle, payment is made by online. Please check Online payment in K-Support for payment methods and the online payment process. Some certificates will require several days to issue. In addition, please be aware that you will require your student ID card to collect certificates.

Other Certificates

How to Apply	Varies depending on the certificate.
Type of Certificate	Various certificates pertaining to non-degree students (with credit), non-degree students (without credit) and research students: please apply at the Academic Affairs Office on the campus to which you are affiliated. Various certificates pertaining to teacher training: Please contact the office at the Teacher Training Center. Certificate of Annual Health Examination (English): Issued by the Keio University Health Centers (Wellness Center for Shonan Fujisawa Campus). (for more information, please check the website of the Health Center.) Group Travel Application Forms (Group Discount): Eligibility is restricted to official organizations and seminars (research rooms). Applicants should submit the Form to Report Off-Campus Student Group Activities to the designated Student Affairs Office (or the Student Support Section for Shonan Fujisawa Campus). Purpose: Application form to purchase Japan Railway-issued Group Travel Discount Tickets Group travel application forms can be obtained from travel agencies, university offices or Co-op stores. Application form: Student Affairs Office (or the Student Support Section for Shonan Fujisawa Campus) Capacity) 8 people or more Application Requirements: Submit the Recipients List of Student Group Discount, available at the applicable offices.
Notes	Some certificates will require several days to issue. In addition, please be aware that you will require your student ID card to collect certificates.

Purchasing method for Student Commuter Pass(Issuing Student Commuter Certificates)

When purchasing a commuter pass, please follow the procedure below to issue a student commuter certificate and submit it to the station counter, etc. in advance. From the 2024 academic year onward, public transportation providers no longer require the resubmission of student commuter certificates for those who submitted a certificate when they purchased their first student commuter pass (provided that the enrollment dates on the original certificate are still valid). However, the following people are required to submit a new student commuter certificate in order to purchase a student commuter pass:

Those purchasing (not extending) a brand new student commuter pass
Those who did NOT purchase or extend a student commuter pass during the 2024 academic year or after
Those whose commute will change due to changing campuses in the new academic year (e.g., Hiyoshi to Mita, Shinanomachi, or Shiba-Kyoritsu; Shonan Fujisawa to Shinanomachi)
*Note that if your campus changes but your route to school does not (such as from Hiyoshi to Yagami), you do not require a student commuter certificate.
Those whose home address has changed, altering their commute
Those who are studying beyond the "卒業予定年月日" (expected date of graduation) on their certificate (see next section)
Those who have been requested to submit a certificate by the public transportation provider

Information about certificates stating "卒業予定年月日" (expected date of graduation)

"卒業予定年月日" (expected date of graduation) listed on a student's commuter certificate will be based on their date of admission to the school and the standard term of study* for their academic program.
・Students admitted in April: March 31 of the year they are expected to graduate based on the standard term of study
・Students admitted in September: September 21 of the year they are expected to graduate based on the standard term of study

*Standard term of study = Bachelor's degree programs: four years (six years for School of Medicine/Department of Pharmacy at the Faculty of Pharmacy); Master's degree programs: two years; Doctoral degree programs: three years; Doctoral programs (four-year system): four years; Legal Practice Major within the Law School: three years (two years for students with prior legal knowledge); Master of Laws (LL.M) in Global Legal Practice: one year
*For Japanese Language Program students or short-term international students, the certificate will display the date of the last day of the current academic year (March 31).
*If the student has been enrolled for more than the standard term of study, the certificate will display the date of the one-year extension of the standard term of study.

Purchasing method for student commuter pass

Log in to the Certificate Issuance Service and apply for "03_Student Commuter Certificate for Issuance of student commuter pass (affiliated campus)."
Print the "Student Commuter Certificate" at a convenience store or a certificate issuing machine on campus.
Fill in the commuting route, valid period, and starting date for using the Student Commuter Pass on the Student Commuter Certificate, and submit this to the station counter, etc. in order to purchase the pass.

*If you are using the service for the first time, please make sure to check the Notes on Issuance of Certificates.

Changes to home addresses

Your home address will be printed on the Student Commuter Certificate. If you will change your home address, after logging in to K-Support, select "Application" from the menu (or the top right menu button on a smartphone), and then select "Confirmation/Change of Address" ."Your newly registered address will be reflected on your Student Commuter Certificate from 7:00 a.m. the morning after you receive email confirmation of your change of address. Please note that the address from before the change will be printed on the Student Commuter Certificate if you have applied before the new address is reflected.

Purchasing student commuter passes for the new academic year

Information about student years and campuses will be updated for the new academic year at 7:00 a.m. on March 23 (9:00 a.m. on September 22* for the fall semester). Therefore, if your campus changes in the new academic year or semester due to program advancement, apply for a student commuter certificate to be issued after the respective time and date as stated above. When purchasing a commuter pass using a student commuter certificate that contains information for the new academic year, make sure that the "通学定期乗車券の使用開始日" (Commuter Pass Commencement Date; written by hand on the certificate) is dated on or after April 1.

New students and non-degree students will be able to issue student commuter certificates starting at 9:00 a.m. on Tuesday, April 1 (September 22 for the fall semester).
*If April 1 (September 22 for fall semester) falls on a Saturday, Sunday, or public holiday, certificates will become available for issuance after 9:00 a.m. on the next business day (weekday).
Different railway companies may have varying policies in place, so be sure to check their respective websites for information on how to purchase a commuter pass.
Student commuter certificates required to purchase student commuter passes for taking classes at campuses that are not the students' main affiliation will become available for issuance on a separate date. For details, check the "Purchasing a Student Commuter Pass for Commutes to Other Campus page.

Precautions for issuance

While there are no transaction fees for generating a "Student Commuter Certificate," printing the certificate costs 60 yen at convenience stores.
The "commuting route" is the most economical route option from the station closest to your residence to the station closest to your campus (or nearest bus stops for those commuting by bus.) Issuance of the Student Commuter Certificate may be suspended if a student is found to have falsified information, and the student may be punished in accordance with the school regulations.
Students who have not paid their academic fees and expenses up to the previous semester, those who have not registered their home address (in Japan), or those who are in the process of applying for a change of address will not be able to apply for a Student Commuter Certificate.

Issuance of Certificates for Previously-Affiliated Faculty/School

Currently-enrolled students who have completed an undergraduate or Master's program at Keio University in March 1991 or later can have their Transcripts of Academic Record and Certificates of Graduation (Completion) for Previously-affiliated Faculty/School issued at the Certificate Issuing Machines and convenience stores.
Please note that it may not be possible to have certificates issued for certain faculties, graduate schools, or graduation/completion years.

Transcripts of previous academic records of the School of Medicine and Graduate School of Medicine can be issued only to those who graduated or completed their studies in March 2011 or later.
Transcripts of previous academic records of the Graduate School of Business Administration can be issued only to students who entered the Graduate School in April 2000 or later and completed the program in March 2002 or later.
It may not be possible for students who have graduated from/completed studies at multiple faculties or multiple graduate schools to have certificates issued from the Certificate Issuing Machines for previously-affiliated faculties or graduate schools.

Applications for Certificates by a Representative Party

Applications for certificates by a representative party will only be accepted in cases where it is problematic for the student themselves to make their way to the university (studying abroad, hospitalization, etc.). Any student wishing to arrange this is requested to enquire in advance with the reception of the Academic Affairs Section at their base campus.

Representative parties are requested to present proof of identification at the reception after submitting a photocopy of the student's ID card and letter of authorization when completing applications.

Letter of authorization

While there is no prescribed format for letters of authorization, you are requested to draft them such that they confirm the intentions of the student, and that the representative party is acting at their behest, with reference to the example below.

Example Format of Letter of Authorization

I, (name of student), agree to have (name of representative party) make this application and take receipt of the certificate on my behalf.
○ Month △ date, 20 × Year, signature and seal of the student

Identification

In principle, proof of identification should be one of the following. Certificate of Residence, employee ID, or student ID card for other universities may not be presented as proof of identification.

Keio University student ID card
Driver's License (valid and issued in Japan)
Driving History Certificate (issued on or after April 1, 2012)
Passport (valid, photo page)
Individual Number Card (valid, only the front side, may be submitted in its original case, no notification cards allowed)
Health Insurance Card or Confirmation of Eligibility Certificate (redact the insurance numbers)
Residence Card (valid, both sides)

For the Attention of People Who Have Received Certificates (Persons in Charge of Hiring at Companies, Please Also Comfirm)

Regarding of the grading system used for transcripts of academic record

For details concerning the grading system used for transcripts of academic record, please refer here.

Digital watermarking (POPITA)

The various certificates that are issued at convenience stores or by online delivery of electronic certificates(PDF) are printed using digital watermark (POPITA technology) to prevent forgeries. Persons who have received certificates issued at convenience stores or
by online delivery of electronic certificates(PDF) can use the digital watermark (POPITA technology) to confirm the authenticity of certificates. For details, See p. 6-7 of this manual.
*POPITA is a registered trademark of NTT Advanced Technology Corporation.

Online delivery of electronic certificates (PDF)

The online delivery function for electronic certificates is a service which can be used to send a download link to an electronic certificate in PDF form directly to an employer, etc. PDF certificate data is time-stamped and digitally signed to prevent tampering. If the PDF has been tampered-with after being issued, an error message will be displayed when it is opened.

Process for online delivery of electronic certificates

Student confirms that a certificate is eligible to be sent online as an electronic certificate.
If the certificate is eligible for such, the student is requested to fill in the below information.

・Company/organization name
・Supervising department
・Person in charge
・Recipient email address
The student completes an application using the Certificate Issuance Service, and an email containing the link to download the electronic certificate is forwarded to the email address provided in 1 (Sent from: no-reply-crt@info2.keio.ac.jp). The download link is valid for 3 months from the date of application.
Please download the electronic certificate from the download link, and store it after confirming that the certificate has not been tampered with. Please refer to the manual below for details of how to download, and confirming signatures on, electronic certificates delivered to you.

Certificate Issuance Service login manual (for companies and educational institutions)

Classes

Procedures

Student Life

Scholarships/Tuition

International Exchange

Jobs/Careers

Other